Our Privacy Policy

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Our Privacy Policy

Effective Date: 1/8/2023

This privacy notice discloses the privacy practices for www.SantaMonicaPaws.com  and www.smpdogtrainer.com

This privacy notice applies solely to information collected by this website, except where stated otherwise. 

We will notify you of the following:

● What information we collect;

● With whom it is shared;

● How it can be corrected;

● How it is secured;

● How policy changes will be communicated; and

● How to address concerns over misuse of personal data.

Information, Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. We share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. We oftentimes partner with other third parties to provide specific services. When the user signs up for these services, we will share names or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. 

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:

● See what data we have about you, if any.

● Change/correct any data we have about you.

● Have us delete any data we have about you.

● Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g., billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment. 

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. This web site contains links to other sites. These third party sites have separate and independent privacy policies.  We therefore have no responsibility or liability for the content and activities of these linked sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age.

Our website, products and service are all directed to people who are at least 13 years old or older.

Notification of Changes

Whenever material changes are made to this privacy notice you will be asked to accept our updated Terms of Use and Privacy Policy, which we may modify to reflect our continuing efforts to improve and expand our service. If we decide to change our privacy policy, we will post those changes on this page. 

Surveys & Contests

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. 

Your Consent

By using our site, you consent to our privacy policy.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

www.santamonicapaws.com

12855 West Runway Road

Playa Vista, California 90094, United States

pets@santamonicapaws.com