Terms & Conditions

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• We walk dogs for 60 minutes: you must live within a 5 mile radius of these zip codes: 90401, 90293, 90292, 90094, 90403, 90405, 90291, 90245,  90402, 90025, 90045. 

pet services

doggy day care

dog training

Each additional dog is half price!  See Price List by clicking on FORMS at the top.

• You'll be required to provide a copy of your current vaccination records and flea prevention methods. Email to: pets@santamonicapaws.com
• Be aware of our 24 hour Cancellation Policy.  See Cancellation Policy below in the Footer. 
• All dogs walked by Santa Monica Paws staff, must wear our "safety collar and leash, GPS tracking tile" to assure proper monitoring should pup break away during, enrichment walk. This assures safe return in an emergency situation. 
• Due to our back to back bookings, we may arrive at your home within 15 minutes before or after your scheduled appointment.
• Once your appointment begins all pre-paid fees that you have provided to Santa Monica Paws are non-refundable. 
• All Packages are time sensitive and expire within 30 days from your date of purchase. 
• Please note all pictures & videos taken by our staff of your pets will be used for training and marketing purposes.  If you wish to opt out, please let us know before your service begins.

• Daycare hours of operation (9am-6pm PST) and try to stay within these hours when scheduling your pup's daycare 
• All overtime daycare hours prior to 9am or after 5:30pm will be subject to a $15-$30 overage fee (per hour). 
• Same-day daycare bookings will be subject to a $15 inconvenience fee.
• Additional dog households will receive a discounted rate
• All dogs walked by Santa Monica Paws staff, must wear our "safety collar and leash, GPS tracking tile" to assure proper monitoring should pup break away during, enrichment walk. This assures safe return in an emergency situation. 
• Please give 24 hours notice when booking daycare to allow us time to develop a schedule for each of our customers.
• Pick-up/Drop off fees for single service daycare ($20 within 7 mile radius, $40 outside 7 mile radius) already included in daycare packages
• One-Way = Pick-up or drop-off.
• Round Trip = Pick-up and drop-off (same day only). 
• All pick-up/drop-off times on behalf of Santa Monica Paws transportation services are estimated times within a 1 hour window.
• Overage fees apply when you pickup and drop off your dog beyond our regular business hours.
• If we cannot get into your home to drop off your dog and if we cannot get a hold of you we will wait up to 15 minutes free of charge. We will bring your dog home with us and an additional $40 Drop Off fee will be incurred to return your dog later. 
• Packages cannot be combined or substituted for other services  
• Customers are responsible for 3.9% Credit Card fees with all packages 
• Photo & video updates will be provided to you throughout the day at gratis and will be promoted via our Social Media channels   
• For your convenience daycare can be redeemed 7 days per week between the hours of 9:30am-5:30pm.
• Daycare cannot be carried over or credited if not used.
• Packages expire 30 days after your first day is redeemed. 
•  Please note all pictures & videos taken by our staff of your pets will be used for training and marketing purposes.  If you wish to opt out, please let us know before your service begins. (pet services, doggy day care, dog training)