All Training Applicants are required to submit ourOnline Training Agreementprior to services being rendered
Each additional dog may receive a discounted rate for repeat services.
You'll be required to provide a copy of your dog's current vaccination records and flea prevention methods. Email to: pets
pet services
doggy day care
dog training
All Training Applicants are required to submit ourOnline Training Agreementprior to services being rendered
Each additional dog may receive a discounted rate for repeat services.
You'll be required to provide a copy of your dog's current vaccination records and flea prevention methods. Email to: pets@santamonicapaws.com
Be aware of our 24 hour Cancellation Policy. See Cancellation Policy below in the Footer.
Termination of Training: the owner of the dog(s) may have the animal withdrawn from training at any time. Once payment has been received, you have 48 hours to cancel to receive a full refund. Please note, all fees must be paid, and a binding Training Agreement has to be signed; before training can begin.
It is the discretion of Santa Monica Paws to grant refunds if they find suitable once 48 hour grace period has expired. All dogs trained by Santa Monica Paws Team Members, must wear a martingale collar, or one of our GPS tracking collars to assure proper monitoring to assure 100% safety measures are in place.
Due to our back to back bookings, we may arrive at your home within 15 minutes before or after your scheduled appointment.
Once your appointment begins all pre-paid fees that you have provided to Santa Monica Paws are non-refundable.
Training Packages are time sensitive and do not roll over once they expire.
Please note all pictures & videos taken by our staff of your pets will be used for training and marketing purposes. Staff & Client pictures, video, etc. are property of Santa Monica Paws. If you wish to opt out, please let us know before your service begins.
Our Online Training Agreement is considered a binding agreement
Your initials are considered your legal signature
All Trainers, Volunteers, and Dog Handlers on our Team are insured and bonded byKennel Pro
NOTE:
In accordance to the overall Fair
Market Value in the USA and local
Variable Competitive Rates, our
pricing is subject to change
without notice.
Our Pricing is competitive and for this reason, we do not list all of our prices on our website. You have Private Access to our current Pricing for your Selected Training Package when you Create an Account online.
Prior to participation in daycare, you'll be required to provide a copy of your current vaccination records and flea prevention methods. Email to: pets@santamonicapaws.com
Daycare hours of operation (10am-4:30pm PST) and try to stay within these hours when scheduling your pup's daycare
All overtime daycare hours prior to 10am or after 4:30pm will be subject to a $15 overage fee (per hour).
Same-day daycare bookings of New Customers are up to the discretion of Santa Monica Paws Team Members and may be subject to a $15 inconvenience fee.
Additional dog households will receive a discounted rate
It is required for all dogs in our daycare program to wear a "safety" Martingale collar and leash at all times, and if off leash, a GPS tracking collar may be needed to assure proper monitoring should pup break away during, enrichment training. This assures safe return in an emergency situation.
Please give 24-78 hours notice when booking daycare to allow us time to develop a schedule for each of our customers.
Pick-up/Drop off fees for single service daycare ($20 R/T within 5 mile radius, $40 R/T outside 5 mile radius)
One-Way = Pick-up ordrop-off.
Round Trip = Pick-up and drop-off (same day only).
All pick-up/drop-off times on behalf of Santa Monica Paws transportation services are estimated times within a 30 minute window.
Overage fees apply when you pickup and drop off your dog beyond our regular business hours.
If we cannot get into your home to pick up or drop off your dog and if we cannot get a hold of you we will wait up to 10 minutes free of charge. Every minute we wait beyond the 10 minute grace period, will cost $1.00 per minute.
Photo & video updates will be provided to you throughout the day at gratis and will be promoted via our Social Media channels
Daycare can be redeemed up to 5 days per week between the hours of 10am-4:30pm, Monday-Friday.
Fridays are reserved only for residents of Playa Vista, Marina Del Rey, Playa Del Rey, Mar Vista, and Venice.
Daycare days cannot be carried over or credited if not used within the week of payment. A Daycare Meet & Greet or Behavior Modification Temperament Test will need to take place to determine liability and temperament of pup to be considered for re-entry into program-NO EXCEPTIONS.
Daycare Packages (seasonal offering only) that lapse due to unforeseen circumstances are set to expire no more than 4 months after your first day is redeemed. Any remaining days will automatically be forfeited
Please note all pictures & videos taken by our staff of your pet(s) will be used for training and marketing purposes. If you wish to opt out, please let us know before your service begins. (pet services, doggy day care, dog training)
Your initials are considered your legal signature.
All Trainers, Dog Handlers, and Volunteers on our Team are insured and bonded by Kennel Pro
NOTE:
In accordance to the overall Fair
Market Value in the USA and local
Variable Competitive Rates, our
pricing is subject to change
without notice.
Our Pricing is competitive and for this reason, we do not list all of our prices on our website. You have Private Access to our current Pricing for your Selected Training Package when you Create an Account online.
BOARDING CHECK-OUT POLICY: Check out time is 9AM-11:00am.
BOARDING CHECK-IN POLICY: Check in time is between 9AM-11AM or between 6PM-10PM
All Pet Sitting & Boarding fees for services must be paid before services are rendered. We do not take partial payments and we do not collect payment after the Pet Sitting or Boarding Service is complete.
Acceptable forms of Payment: Cash, Zelle: to pets@santamonicapaws, Apple Pay (phone number will be provided), PayPal Invoice (plus 4% fee), and credit card (plus 4% fee) Credit cards are accepted only for extended stays of 10 days or more)
We will end the overnight stay at 11:00am on the day you return, but no later than 12:00pm. To avoid extra overage fees, we encourage you to return before 12pm, or you'll be subject to an additional half or full day fee.
All dogs that we Pet Sit or Board must wear our "safety Martingale Collar, identity name tag & dog Tag License, and leash, (GPS tracking collar is optional but highly recommended), to assure proper monitoring should pup break away during their time in our care. This assures a safe return to prevent any emergency situations.
We take bookings up to 12 months in advance.
Reservations must be made no less than 7 days prior to your dog's stay
Pick-up/Drop off fee ($20 R/T inside of our 5 mile radius, $40 R/T outside of our 5 mile radius)
One-Way = Pick-up ordrop-off fee ($10)
Round Trip = Pick-up and drop-off ($20)
All pick-up/drop-off times on behalf of Santa Monica Paws transportation services are estimated times within a 1 hour windows.
For all overnight pet sitting bookings at your home, please allow your Pet Sitter an additional 30 minute buffer time to arrive.
All major Holidays will be subject to a higher Holiday Rate.
NOTE: All credit card purchases will incur a 4% processing fee.
Termination of Boarding/Pet sitting: the owner of the dog(s) may have the animal withdrawn from boarding at any time. Once payment has been received, you have 24 hours to cancel to receive a full refund prior to stay. Please note, all fees must be paid, and a binding Pet Sitting/Boarding Agreement Waiver has been signed; before stay can begin.
All fees are non-refundable once the stay has begun. It is the discretion of Santa Monica Paws to grant refunds if they find suitable once 24 hour grace period has expired.
We do our best to make sure that your pet and all your property is clean when you return home.
Please note all pictures & videos taken by our staff of your pets will be used for training and marketing purposes. If you wish to opt out, please let us know before your service begins.
Are you struggling with potty training, behavioral reactivity/aggression, crate training, separation anxiety or any other behavior problem with your dog?
We can help!
We are now offering live virtual training consultations! And, as always, our 10 minute phone consultations are still FREE!